Skip to content
carolpaigeb

carolpaigeb

    • About me!
    • Blog
    • Home
  • When brands take a stand: why action matters more than words

    As social and political issues increasingly enter the business world, organizations face pressure to decide not only whether to speak, but what their words actually mean. The cases of Ben and Jerry’s, Dick’s Sporting Goods and Disney demonstrate that corporate activism is the most credible when a company’s public position is supported by its values…

    Caroline Bagwell

    September 22, 2026
    Uncategorized
    brand authenticity, business, corporate activism, corporate-social-advocacy, corporate-social-responsibility, csa, csr, public relations, strategy
  • Stop scrolling past your own brand: how indesign can turn pr messages into must-see designs

    In public relations, we often say we’re in the business of attention. A great pitch or a well-written news release can still get ignored if the design looks like an afterthought. Over the years I’ve learned that two programs do most of the heavy lifting when I want a message to look as credible as…

    Caroline Bagwell

    September 20, 2026
    Uncategorized
    adobe, Adobe Creative Cloud, design, design tips, graphic design, InDesign, Photoshop, PR design, public relations
  • when silence becomes a crisis: what four pr meltdowns teach us about listening

    Every organization eventually hits a moment when a comfortable, rehearsed position stops matching reality. What seperates the brands that recover from the ones that don’t isn’t the side of the mistake – it’s whether leadership keeps listening once the ground shifts. Four very different cases make that point with unusual clarity: Adidas’s decade-long partnership with…

    Caroline Bagwell

    September 15, 2026
    Uncategorized
    Crisis Communications, ESG, SensemakingTheory, StakeholderTheory
  • Reputation is More Than a Message

    Why Actions Still Speak Loudest In public relations, organizations often focus on finding the perfect response when their reputation is threatened. However, the cases involving SeaWorld, Brandy Melville, ExxonMobile and Deflategate demonstrate that reputation management is much more complicated than controlling a message. The larger lesson is that reputation is built through the relationship between…

    Caroline Bagwell

    September 8, 2026
    Uncategorized
    crisis-communication, digital-marketing, education, image reapir, marketing, public relations ethics, reputation-mangement, social media, stakeholder trust, writing
  • Trust Can’t Be Spun: Lessons in Authentic Communication

    What Matters Most in Crisis In public relations, a perfectly worded statement cannot fix a credibility problem on its own. Audiences have access to social media, videos and real-time information that allows them to compare what an organization says with what it actually does. Trust depends on whether communication and behavior tell the same story.…

    Caroline Bagwell

    September 1, 2026
    Uncategorized
    digital-marketing, marketing, politics, social-media, writing
Previous Page
1 2

Blog at WordPress.com.

  • Subscribe Subscribed
    carolpaigeb

    Have a WordPress.com account? Log in now.

  • carolpaigeb
    View site in Reader
    Manage subscriptionsSign upLog in
    Report this content
    Collapse this bar